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Sales 360 Case Study: StrideRight Shoes

Overview

Company Background

StrideRight Shoes is a leading manufacturer and retailer specializing in high-quality footwear for various demographics, from children to adults. With a commitment to comfort, style, and durability, StrideRight Shoes aims to provide exceptional customer experiences both online and in-store.

Challenges Faced

StrideRight Shoes experienced significant operational challenges, including quality issues, late deliveries, and sampling delays. These issues impacted sales effectiveness and customer satisfaction, highlighting the need for streamlined operations and improved customer engagement strategies.

Vision

To revolutionize the footwear industry by leveraging advanced data analytics enhancing operational efficiency, and delivering personalized customer experiences that drive engagement, loyalty, and sustainable growth.

Goals and Objectives

  • Increase Customer engagement and lower churn rate: Understand customer preferences and provide personalized recommendations and targeted marketing campaigns.

  • Operational Excellence: Streamline operations to ensure timely deliveries, maintain high-quality standards, and optimize inventory management.

  • Maximize revenue from high-value customers. Integrate and analyze customer interaction and transaction data to derive actionable insights and stay ahead of market trends.

Use-cases

  1. Personalized Marketing Campaigns: Tailor marketing efforts using customer data to create personalized recommendations and targeted campaigns.

  2. Customer Churn Prediction: Identify at-risk customers with predictive models and implement retention strategies to reduce churn.

  3. Sales Performance Analysis: Monitor and analyze sales data through interactive dashboards to identify trends and optimize marketing strategies.

Solution

Sales 360 Data Product: The Sales 360 data product is a structured dataset that contains comprehensive information about various entities within the organization. It serves as a central repository for product data, facilitating efficient management, analysis, and decision-making processes related to product operations, logistics, and customer engagement.

Source Aligned Data Product

source align
BigQuery Align Data Product

Pre-requisites

To create the Data Product within DataOS, make sure you have:

  • Necessary permissions to create and manage Data Products.

  • Basic understanding of Data Product principles and lifecycle management.

Design Phase

The individual responsible for designing the Sales 360 data product is the Data Product Owner.

Define entities and schema

For our use case, we define the following entities: Customer, Product, Transaction, Order and Channel.

Data Understanding and Exploration

To plan things in the design phase, we need to first look up at the various data that is going to be integrated and will be making Sales360 data product.

For this project, we aim to create a Sales 360 data product that will integrate various tables from BigQuery sources. These sources must be connected to DataOS using Depot.

Create a Depot

Creating a bigquery depot with json file of the credentails of the client's warehouse.

bigquery depot manifest file
bigquery_depot.yml
version: v1
name: "bigquery"
type: depot
tags:
  - dropzone
  - bigquery
layer: user
depot:
  type: BIGQUERY
  description: "Google Cloud BigQuery"
  spec:
    project: dataos-ck-res-yak-dev
  external: true
  connectionSecret:
    - acl: rw
      type: key-value-properties
      files:
        json_keyfile: ./secrets/gcs-bq.json

Extract the Metadata

To explore the metadata of the tables you can run a scanner. You can then access the metadata on Metis UI. The Scanner manifest file is shown below:

scanner manifest file
scanner.yml
version: v1
name: scan-depot
type: workflow
tags:
  - Scanner
title: Scan snowflake-depot
description: |
  The purpose of this workflow is to scan S3 Depot.
workflow:
  dag:
    - name: scan-snowflake-db
      title: Scan snowflake db
      description: |
        The purpose of this job is to scan gateway db and see if the scanner works fine with an S3 type of depot.
      tags:
        - Scanner
      spec:
        stack: scanner:2.0
        compute: runnable-default
        stackSpec:
          depot: bigquery # depot name

Explore the Data

Now for data exploration, you can query the data using the workbench. To query the data on the workbench without moving the data you first need to create a Minerva or a Themis cluster that will target the bigquery Depot. By applying the below manifest file, you can create the cluster.

cluster manifest file
cluster01.yml
name: bqcluster
version: v1
type: cluster
cluster:
  compute: runnable-default
  type: minerva
  minerva:
    replicas: 1
    resources:
      requests:
        cpu: 2000m
        memory: 2Gi
      limits:
        cpu: 2000m
        memory: 2Gi
    depots:
      - address: dataos://bigquery:sales_360
    debug:
      logLevel: DEBUG
      trinoLogLevel: DEBUG

To interact with the newly created bqcluster Cluster in Workbench:

  • Access the Cluster: Open Workbench and select the bqcluster cluster.
  • Execute Queries: Choose the catalog, schema, and tables, then run your query using the 'Run' button.
  • Retrieve Results: View the query results in the pane below the input area.

For more details, refer to the Workbench documentation.

Data Product Architectural Design

Once you've explored the data, the next step is to plan the architectural design. For example, In our case, the Data Sources is Bigquery and to connect with this source we will need to create Depots. The flare job will then use this depot and will faciliate easy ingestion and transformation from source to icebase. After ingestion, the data will must go through profiling and pass all the defined quality checks we will discuss this in detail in Build Phase. Then our data product will be ready to be used in a Analytical Platform.

Architectural Diagram

Data Product Prototype

Here we will define our Input, Output, Transformations and SLOs.

  • Input acts as an intermediary connecting diverse data sources. You can define as many input ports as you would like for each database. Here our input is bigquery depot.

  • Transformation is where you enrich the data to make it more useable accurate and realiable. The stack we used for transformation is flare. The transformation stops involved were:

    • Read Input from BigQuery: Ingest raw data as is from Bigquery, with the only transformation being the conversion of cases to lower case.

    • Joined Customer and Transaction Tables: Integrated data from the Customer and Transaction tables to identify customer-churn.

    • Orders enriched table Integrated data from Customer, Product, Transaction and Orders table to create a Orders-enriched table.

  • Output is defined as our complete data product which is our order enriched table ready to be consumed and can also be delivered to different platforms for different purpose like streamlit for creating data applications and superset for data visualization, and lens for data modeling.

    • Streamlit App: for customer churn details.

    • Sales 360 Lens: Data model for StrideRight Shoes sales intelligence and sales analysis.

    • Superset Dashboard Sales intelligence dashboard.

  • SLOs: Defining quality and profiling expectations and access related conditions are defined here.

data_product.yml
name: sales360-dp
version: v1alpha
type: data
tags:
  - dataos:type:sales_analytics
  - Readiness.Ready to use
  - Type.Internal Data Product
  - Tier.Gold
  - aeo-pov
  - "Domain.Sales"
description: The products dataset is essential for managing and analyzing a wide range of organizational products efficiently. It acts as a centralized hub, providing comprehensive details crucial for operations, logistics, and customer interactions. This structured repository supports informed decision-making by offering insights into product performance, inventory management, and customer preferences. Businesses can utilize this data to streamline operations, optimize supply chains, and enhance customer satisfaction through targeted strategies. By leveraging these insights, organizations can effectively align their product offerings with market demands, driving growth and maintaining competitive advantage in the marketplace.
purpose: The products data product is a structured dataset that contains comprehensive information about various products within the organization. It serves as a central repository for products data, facilitating efficient management, analysis, and decision-making processes related to products operations, logistics, and customer engagement.
owner: iamgroot
collaborators:
  - iamgroot
  - loki
refs:
  - title: sales_intelligence_lens
    href: https://liberal-donkey.dataos.app/lens/app/schema/sales_intelligence

  - title: sales_intelligence_dashboard
    href: https://liberal-donkey-superset.dataos.app/superset/dashboard/204

  - title: sales_intelligence_app
    href: https://liberal-donkey.dataos.app/sales-analysis/

entity: product
v1alpha:
  data:
    useCases:
      - Sales Intelligence
    resources:
      - description: products Dataset Ingestion Piplines
        purpose: build the data product's data set
        type: workflow
        version: v1
        refType: dataos
        name: wf-order-enriched-data
        workspace: public
    inputs:
      - description: A data product for customer that optimizes customer management using real-time data and advanced analytics for accurate demand forecasting.
        purpose: source
        refType: dataos
        ref: dataos://icebase:sales_analytics/customer

      - description: A data product for customer that optimizes customer management using real-time data and advanced analytics for accurate demand forecasting.
        purpose: source
        refType: dataos
        ref: dataos://bigquery:sales_360/transaction_data

      - description: orders
        purpose: source
        refType: dataos
        ref: dataos://bigquery:sales_360/orders

      - description: A data product for products that optimizes products management using real-time data and advanced analytics for accurate demand forecasting.
        purpose: source
        refType: dataos
        ref: dataos://bigquery:sales_360/product        


    outputs:
      - description: A data product for products that optimizes products management using real-time data and advanced analytics for accurate demand forecasting.
        purpose: source
        refType: dataos
        ref: dataos://icebase:sales_analytics/order_enriched

Data Product Scanner

data-product scanner
scanner_sales360.yml
version: v1
name: wf-data-product-scanner
type: workflow
tags:
  - dataproduct
description: The task involves scanning the schema from the data product and registering the data into Metis.
workflow:
  dag:
    - name: data-product-scanner
      description: The task involves scanning the schema from the data product and registering the data into Metis.
      spec:
        tags:
          - dataproduct
        stack: scanner:2.0
        compute: runnable-default
        stackSpec:
          type: data-product
          sourceConfig:
            config:
              type: DataProduct
              markDeletedDataProducts: true
              dataProductFilterPattern:
                includes:
                  - customer-sales-dp
                  - products-sales-dp
                  - transactions-sales-dp
                  - churn-customer-dp
                  - sales360-dp

Now, you can see your newly created data product in DPH

Performance target

  • Response Time Goals: Achieve 95% of queries processed within 500 milliseconds.

  • Throughput Targets: Sustain 1000 tasks per minute during peak periods.

  • Resource Utilization Limits: Ensure CPU usage remains below 80%.

  • Quality Metrics: Maintain data accuracy at 99%.

  • Scalability Objectives: Accommodate a 50% increase in data volume without additional infrastructure.

Availability Standards: Achieve 99.99% uptime monthly.

These targets guide system design and optimization efforts, ensuring technical capabilities meet business requirements for consistent performance and reliability.

Validation and Iteration

After finalizing the design of the Data Product, it undergoes review sessions with key stakeholders and team members to verify compliance with defined requirements and goals. All modifications made during this phase are recorded to facilitate ongoing enhancements to the design.

Once the design aligns with requirements, the subsequent phase focuses on devloping the Data Product.

Build Phase

This section involves the building and creating resources and stacks and all other capabilities of DataOS to fulfill the design phase requirements.

From the design phase and Data Product Architectural Design, it is clear which DataOS resources we require to build the Data Product, and these are Depot, Cluster, Scanner, Flare, Monitor, Pager, SODA. Let’s see how to create each one step by step. As we already explored the data we’ll directly jump into the data transformation step using Flare.

Data Ingestion and Transformation

Ingesting and transforming following tables:

  1. Transaction
  2. Customer
  3. Product

using super dag where the only transformation is to change the case to lower case of all.

ingestion_super_dag.yml
version: v1
name: wf-sales-analysis-ingestion-pipeline
type: workflow
tags:
  - Tier.Gold
  - company.company
description: The ' wf-manufacturing-analysis-ingestion-pipeline' is a data pipeline focused on managing and analyzing company data, particularly contact information. It involves stages such as data ingestion, cleaning, transformation, and quality assurance to derive insights for enhancing manufacturing efficiency and supporting various business processes.

workflow:
  title: Company Detail Ingestion Pipeline
  dag: 
    - name: customer-data-ingestion
      file: data_product_template/sales_360/transformation/config-customer-flare.yaml
      retry:
        count: 2
        strategy: "OnFailure"


    - name: product-data-ingestion
      file: data_product_template/sales_360/transformation/config-products-flare.yaml
      retry:
        count: 2
        strategy: "OnFailure"
      dependencies:
        - customer-data-ingestion

    - name: transaction-data-ingestion
      file: data_product_template/sales_360/transformation/config-transactions-flare.yaml
      retry:
        count: 2
        strategy: "OnFailure"
      dependencies:
        - product-data-ingestion

    - name: customer-churn-data-ingestion
      file: data_product_template/sales_360/transformation/config-transactions-flare.yaml
      retry:
        count: 2
        strategy: "OnFailure"
      dependencies:
        - transaction-data-ingestion

Here are the all mentioned ingested manifest files:

All ingested manifest files
customer-ingests.yml
version: v1
name: wf-customer-ingestion
type: workflow
tags:
  - demo.customer
  - Tier.Gold
  - Domain.Sales
description: This workflow is responsible for ingesting customer  for analysis and insights from poss3 into Icebase.
workflow:
  title: customer Ingestion Workflow
  dag:
    - name: customer-ingestion
      description: This workflow is responsible for ingesting customer  for analysis and insights from poss3 into Icebase.
      title: customer Ingestion Workflow
      spec:
        tags:
          - demo.customer
        stack: flare:4.0
        compute: runnable-default
        stackSpec:
          driver:
            coreLimit: 1200m
            cores: 1
            memory: 1024m
          executor:
            coreLimit: 1200m
            cores: 1
            instances: 1
            memory: 1024m
          job:
            explain: true
            inputs:
              - name: customer_input
                dataset: dataos://crmbq:sales_360/customer_data?acl=rw
                format: Iceberg

            logLevel: INFO
            outputs:
              - name: customer_final_dataset
                dataset: dataos://icebase:sales_analytics/customer_data?acl=rw
                format: Iceberg
                description: The customer table is a structured dataset that contains comprehensive information about various customer within the organization. It serves as a central repository for customer data, facilitating efficient management, analysis, and decision-making processes related to customer operations, logistics, and customer engagement.
                tags:
                   - demo.customer
                options:
                  saveMode: overwrite
                  iceberg:
                    properties:
                      write.format.default: parquet
                      write.metadata.compression-codec: gzip
                title: customer set Ingestion
            steps:
              - sequence:
                  - name: customer_final_dataset
                    sql: |
                      select * from customer_input
                    functions:
                      - name: cleanse_column_names
                      - name: change_column_case
                        case: lower
transactions manifest file
transaction-ingest.yml
version: v1
name: wf-transaction-ingestion
type: workflows
tags:
  - demo.transaxtion
  - Tier.Gold
  - Domain.Sales
description: This workflow is responsible for ingesting transaxtion  for analysis and insights from poss3 into Icebase.
workflow:
  title: transaxtion Ingestion Workflow
  dag:
    - name: transaxtion-ingestion
      description: This workflow is responsible for ingesting transaxtion  for analysis and insights from poss3 into Icebase.
      title: transaxtion Ingestion Workflow
      spec:
        tags:
          - demo.transaxtion
        stack: flare:4.0
        compute: runnable-default
        stackSpec:
          driver:
            coreLimit: 1200m
            cores: 1
            memory: 1024m
          executor:
            coreLimit: 1200m
            cores: 1
            instances: 1
            memory: 1024m
          job:
            explain: true
            inputs:
              - name: transaction_input
                dataset: dataos://crmbq:sales_360/transaction_data?acl=rw
                format: Bigquery

            logLevel: INFO
            outputs:
              - name: transaction_final_dataset
                dataset: dataos://icebase:sales_analytics/transaction_data?acl=rw
                format: Iceberg
                description: The transaxtion table is a structured dataset that contains comprehensive information about various transaxtion within the organization. It serves as a central repository for transaxtion data, facilitating efficient management, analysis, and decision-making processes related to transaxtion operations, logistics, and transaxtion engagement.
                tags:
                   - demo.transaction
                options:
                  saveMode: overwrite
                  iceberg:
                    properties:
                      write.format.default: parquet
                      write.metadata.compression-codec: gzip
                title: transaxtion set Ingestion
            steps:
              - sequence:
                  - name: transaction_final_dataset
                    sql: |
                      select * from transaction_input
                    functions:
                      - name: cleanse_column_names
                      - name: change_column_case
                        case: lower
products manifest file
product-ingestion.yml
version: v1
name: wf-products-ingestion
type: workflow
tags:
  - demo.products
  - Tier.Gold
  - Domain.Sales
description: This workflow is responsible for ingesting products  for analysis and insights from poss3 into Icebase.
workflow:
  title: products Ingestion Workflow
  dag:
    - name: products-ingestion
      description: This workflow is responsible for ingesting products  for analysis and insights from poss3 into Icebase.
      title: products Ingestion Workflow
      spec:
        tags:
          - demo.products
        stack: flare:4.0
        compute: runnable-default
        stackSpec:
          driver:
            coreLimit: 1200m
            cores: 1
            memory: 1024m
          executor:
            coreLimit: 1200m
            cores: 1
            instances: 1
            memory: 1024m
          job:
            explain: true
            inputs:
            - name: product_data
              dataset: dataos://snowflake:public/product
              format: snowflake
              options:
                sfWarehouse: "compute_wh"

            logLevel: INFO
            outputs:
              - name: products_final_dataset
                dataset: dataos://icebase:sales_analytics/products?acl=rw
                format: Iceberg
                description: The products table is a structured dataset that contains comprehensive information about various products within the organization. It serves as a central repository for products data, facilitating efficient management, analysis, and decision-making processes related to products operations, logistics, and customer engagement.
                tags:
                   - demo.products
                options:
                  saveMode: overwrite
                  iceberg:
                    properties:
                      write.format.default: parquet
                      write.metadata.compression-codec: gzip
                title: products set Ingestion
            steps:
              - sequence:
                  - name: products_final_dataset
                    sql: |
                      SELECT
                        *
                      FROM
                        products_input
                    functions:
                      - name: cleanse_column_names
                      - name: change_column_case
                        case: lower
Now, using customer and transaction data we will create a customer churn table that will give us the total count of churned and not churned customer. customer-churn manifest file
customer-churn-ingestion.yml
version: v1
name: wf-customer-churn-ingestion
type: workflow
tags:
  - demo.customer
  - Tier.Gold
  - Domain.Sales
description: This workflow is responsible for ingesting customer  for analysis and insights from Bigquery into Icebase.
workflow:
  title: customer Ingestion Workflow
  dag:
    - name: customer-ingestion
      description: This workflow is responsible for ingesting customer  for analysis and insights from Bigquery into Icebase.
      title: customer Ingestion Workflow
      spec:
        tags:
          - demo.customer
        stack: flare:4.0
        compute: runnable-default
        stackSpec:
          driver:
            coreLimit: 1200m
            cores: 1
            memory: 1024m
          executor:
            coreLimit: 1200m
            cores: 1
            instances: 1
            memory: 1024m
          job:
            explain: true
            inputs:
              - name: transactions_input
                dataset: dataos://bigquery:sales_360/transaction_data?acl=rw

              - name: customer_input
                dataset: dataos://icebase:sales_360/customer?acl=rw
                format: Iceberg

            logLevel: INFO
            outputs:
              - name: customer_final_dataset
                dataset: dataos://icebase:sales_360/customer_churn?acl=rw
                format: Iceberg
                description: The customer table is a structured dataset that contains comprehensive information about various customer within the organization. It serves as a central repository for customer data, facilitating efficient management, analysis, and decision-making processes related to customer operations, logistics, and customer engagement.
                tags:
                   - demo.customer
                options:
                  saveMode: overwrite
                  iceberg:
                    properties:
                      write.format.default: parquet
                      write.metadata.compression-codec: gzip
                title: customer set Ingestion
            steps:
              - sequence:
                  - name: customer_final_dataset
                    sql: |
                      WITH customer_activity AS (
                        SELECT
                            c.customer_id,
                            MAX(t.transaction_date) AS last_transaction_date
                        FROM
                            customer_input c
                        LEFT JOIN
                            transactions_input t ON cast(c.customer_id as string) = t.customer_id
                        GROUP BY
                            c.customer_id
                        )

                        SELECT
                            CASE
                                WHEN last_transaction_date < DATE_SUB(CURRENT_DATE, 90) THEN 'Churned'
                                ELSE 'Not Churned'
                            END AS churn_status,
                            COUNT(*) AS customer_count
                        FROM
                            customer_activity
                        GROUP BY
                            CASE
                                WHEN last_transaction_date < DATE_SUB(CURRENT_DATE, 90) THEN 'Churned'
                                ELSE 'Not Churned'
                            END
                    functions:
                      - name: cleanse_column_names
                      - name: change_column_case
                        case: lower
Similarly, we will join transaction, product, customer and order table to get a order-enriced table. orders-enriched manifest file
orders-enriched-ingestion.yml
version: v1
name: wf-order-enriched-data
type: workflow
tags:
  - company.order_enriched
  - Tier.Gold
  - Domain.Finance
description: The job is to ingest order enriched data for company StrideRight Shoes from Bigquery Source to Icebase.
workflow:
  title: Order Enriched Data
  dag:
    - name: order-enriched-data
      description: The job is to ingest order enriched data for company StrideRight Shoes from Bigquery Source to Icebase.
      title: Order Enriched Data
      spec:
        tags:
          - company.order_enriched
        stack: flare:4.0
        compute: runnable-default
        stackSpec:
          driver:
            coreLimit: 2200m
            cores: 2
            memory: 2824m
          executor:
            coreLimit: 3200m    
            cores: 2
            instances: 2
            memory: 4024m
          job:
            explain: true
            inputs:
              - name: transactions
                dataset: dataos://bigquery:sales_360/transaction?acl=rw
                options:
                  driver: org.postgresql.Driver

              - name: order_data
                dataset: dataos://bigquery:sales_360/order_data?acl=rw
                options:
                  driver: org.postgresql.Driver

              - name: order_line_item
                dataset: dataos://bigquery:sales_360/order_line_item?acl=rw
                options:
                  driver: org.postgresql.Driver

              - name: product
                dataset: dataos://bigquery:sales_360/product?acl=rw
                options:
                  driver: org.postgresql.Driver

              - name: customer
                dataset: dataos://bigquery:sales_360/customers?acl=rw  

            logLevel: INFO
            outputs:
              - name: final
                dataset: dataos://icebase:sales_analytics/order_enriched?acl=rw
                format: Iceberg
                description: The "order_enriched" table contains a dataset that has been augmented with additional information to provide deeper insights or to support more comprehensive analyses. This enrichment process involves integrating supplementary data from various sources or applying data transformation and enhancement techniques to the original dataset. Here are some common characteristics of an enriched table.
                tags:
                  - company.order_enriched
                options:
                  saveMode: overwrite
                  iceberg:
                    properties:
                      write.format.default: parquet
                      write.metadata.compression-codec: gzip
                title: order enriched data

            steps:
              - sequence:
                  - name: transaction
                    sql: |
                      SELECT
                        transaction_id,
                        customer_id,
                        transaction_date,
                        order_id,
                        transaction_amount,
                        payment_method
                      FROM
                        transactions
                      WHERE
                        transaction_date <= CURRENT_TIMESTAMP
                        AND year(transaction_date) = 2024
                    functions:
                      - name: cleanse_column_names
                      - name: change_column_case 
                        case: lower

                  - name: orders
                    sql: |
                      SELECT
                        o.order_id,
                        customer_id,
                        o.order_date,
                        olt.productsku,
                        order_delivery_date,
                        order_total_amount,
                        shipping_method,
                        order_status
                      FROM
                        order_data o
                        LEFT JOIN order_line_item olt ON o.order_id = olt.order_id
                      WHERE
                        o.order_date <= CURRENT_TIMESTAMP
                        AND year(o.order_date) = 2024
                    functions:
                      - name: cleanse_column_names
                      - name: change_column_case 
                        case: lower


                  - name: order_trans
                    sql: |
                      SELECT
                        o.order_id,
                        o.customer_id,
                        o.productsku ,
                        o.order_date,
                        order_delivery_date,
                        order_total_amount,
                        shipping_method,
                        order_status,
                        transaction_id,
                        transaction_date,
                        transaction_amount,
                        payment_method,
                        product_category,
                        model_name,
                        brand_name,
                        product_name,
                        product_size
                      FROM
                        orders o
                        LEFT JOIN transaction t ON o.order_id = t.order_id
                        LEFT JOIN product p ON o.productsku = p.sku_id 
                    functions:
                      - name: cleanse_column_names
                      - name: change_column_case 
                        case: lower

                  - name: final
                    sql: |
                      SELECT
                        order_id,
                        ot.customer_id,
                        productsku ,
                        cast(order_date as timestamp) as order_date,
                        cast(order_delivery_date as timestamp) as order_delivery_date,
                        cast(order_total_amount as double) as order_total_amount,
                        shipping_method,
                        order_status,
                        transaction_id,
                        cast(transaction_date as timestamp) as transaction_date,
                        cast(transaction_amount as timestamp) as transaction_amount,
                        payment_method,
                        product_category,
                        model_name,
                        brand_name,
                        product_name,
                        product_size
                        first_name,
                        last_name,
                        gender,
                        phone_number,
                        email_id,
                        cast(age as int) as age,
                        city,
                        state,
                        country,
                        zip_code
                      FROM
                        order_trans ot
                        LEFT JOIN customer c ON ot.customer_id = c.customer_id
                    functions:
                      - name: cleanse_column_names
                      - name: change_column_case 
                        case: lower

Data Profiling

After Ingestion and transformation, it's necessary that we perform profiling and quality checks on our data as designed in the design phase.

profiling_super_dag.yml
version: v1
name: wf-operational-analysis-profile-v1-pipeline
type: workflow
tags:
  - Tier.Gold
  - company.company
description: The ' wf-operational-analysis-profile-pipeline' is a data pipeline focused on managing and analyzing company data, particularly contact information. It involves stages such as data profile, cleaning, transformation, and quality assurance to derive insights for enhancing operational efficiency and supporting various business processes.
workflow:
  schedule:
    cron: '*/60 * * * *'
    concurrencyPolicy: Forbid
  title: Company Detail profile Pipeline
  dag: 
    - name: customer-data-profile
      file: data_product_template/sales_360/profiling/config-customer-profile.yaml
      retry:
        count: 2
        strategy: "OnFailure"


    - name: product-data-profile
      file: data_product_template/sales_360/profiling/products-profile.yamll
      retry:
        count: 2
        strategy: "OnFailure"
      dependencies:
        - customer-data-profile

    - name: transaction-data-profile
      file: data_product_template/sales_360/profiling/config-transactions-profile.yaml
      retry:
        count: 2
        strategy: "OnFailure"
      dependencies:
        - product-data-profile
Here are all the mentioned profiling manifest files:

All profiling manifest files
customer-profiling.yml
name: profile-checks-alerts
version: v1alpha
type: monitor
tags:
  - dataos:type:resource
  - dataos:layer:user
description: Alerts ..! we have detected null values in your data please verify
layer: user
monitor:
  schedule: '*/1 * * * *'
  type: equation_monitor
  equation:
    leftExpression:
      queryCoefficient: 1
      queryConstant: 0
      query:
        type: trino 
        cluster: system
        ql: 
          with cte as (
            SELECT
              created_at,
              field,
              analyzer_name,
              round(result,2) * 100 as missing_percentage,
              concat(depot,':',collection,':',dataset) as dataset
            FROM
              icebase.sys01.profiles
            WHERE
              analyzer_name = 'Missing'
              and result > 0 and created_at >= CAST(((SELECT CURRENT_TIMESTAMP()) AS TIMESTAMP) - INTERVAL '5' MINUTE)

              select missing_percentage from cte 
    rightExpression:
      queryCoefficient: 1
      queryConstant: 0
    operator: greater_than
  incident:
    name: profile-check-fail
    severity: high
    incident_type: profile-quality
transactions-profile manifest file
transactions-profiling.yml
version: v1
name: wf-transactions-profile
type: workflow
tags:
  - demo.transactions
description: The job involves performing a thorough and detailed statistical analysis, including data profiling, of extensive raw transactions data using the advanced features of the DataOS platform.
workflow:
  title: transactions Profile Dataset
  dag:
    - name: transactions-profile
      title: transactions Profile Dataset
      description: The job involves performing a thorough and detailed statistical analysis, including data profiling, of extensive raw transactions data using the advanced features of the DataOS platform.
      spec:
        stack: flare:4.0
        compute: runnable-default
        title: transactions Profile Dataset
        persistentVolume:
          name: persistent-v
          directory: fides
        stackSpec:
          driver:
            coreLimit: 2100m
            cores: 2
            memory: 2448m
          executor:
            coreLimit: 2200m
            cores: 2
            instances: 2
            memory: 3000m 
          job:
            explain: true
            inputs:
              - name: transactions
                dataset:  dataos://icebase:sales_360/transactions?acl=rw
                format: iceberg
                incremental:
                  context: transactions_profile
                  sql: >
                    SELECT
                      *
                    FROM
                      transactions_profile
                    WHERE
                      transaction_type = 'purchase' AND 1 = $|start|
                  keys:
                    - name: start 
                      sql: select 1
            logLevel: INFO
            profile:
              level: basic
        sparkConf:
          - spark.sql.adaptive.autoBroadcastJoinThreshold: 40m
          - spark.executor.heartbeatInterval: 110000ms
          - spark.sql.shuffle.partitions: 800
          - spark.sql.shuffle.partitions: 600
          - spark.dynamicAllocation.shuffleTracking.enabled: true   
products-profile manifest file
products-profiling.yml

Data Quality Checks

quality_checks_super_dag.yml
version: v1
name: wf-sales-analytics-quality-pipeline
type: workflow
tags:
  - Tier.Gold
  - company.company
description: The 'wf-sales-analytics-quality-pipeline' is a data pipeline focused on managing and analyzing company data, particularly contact information. It involves stages such as data quality, cleaning, transformation, and quality assurance to derive insights for enhancing manufacturing efficiency and supporting various business processes.

workflow:
  schedule:
    cron: '*/5 * * * *'
    concurrencyPolicy: Forbid
  title: Company Detail quality Pipeline
  dag: 
    - name: customer-data-quality
      file: data_product_template/sales_360/quality/customer-quality.yaml
      retry:
        count: 2
        strategy: "OnFailure"


    - name: product-data-quality
      file: data_product_template/sales_360/quality/product-quality.yaml
      retry:
        count: 2
        strategy: "OnFailure"
      dependencies:
        - customer-data-quality

    - name: transaction-data-quality
      file: data_product_template/sales_360/quality/transactions-quality.yaml
      retry:
        count: 2
        strategy: "OnFailure"
      dependencies:
        - product-data-quality

Here are all the mentioned quality checks manifest files:

All quality-checks manifest file
customer_quality.yml
name: wf-customer-quality
version: v1
type: workflow
tags:
  - demo.customer
  - Tier.Gold
  - Domain.Finance
description: The role involves conducting thorough and detailed quality analysis, including data assertion, of extensive raw customer data using the advanced features of the DataOS platform.
workspace: public
workflow:
  dag:
    - name: customer-quality
      description: The role involves conducting thorough and detailed quality analysis, including data assertion, of extensive raw customer data using the advanced features of the DataOS platform.
      title: customer Quality Assertion 
      spec:
        stack:  soda+python:1.0 
        logLevel: INFO
        compute: runnable-default
        resources:
          requests:
            cpu: 1000m
            memory: 250Mi
          limits:
            cpu: 1000m
            memory: 250Mi
        stackSpec:
          inputs:
            - dataset: dataos://icebase:sales_360/customer?acl=rw
              options:
                engine: minerva
                clusterName: system   
              checks:
              checks:
                # - invalid_count(customer_id) = 0:
                #     valid regex: ^[A-Za-z0-9]{5}$

                - invalid_count(gender) <= 0:
                    valid regex: \b(?:MALE|FEMALE|OTHER)\b

                - invalid_percent(email_id) < 10%:
                    valid regex: ^[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\.[a-zA-Z]{2,}$


                - invalid_count(social_class) <= 0:
                    valid regex: \b(?:Lower Class|Middle Class|Upper Class)\b   

                - schema:
                    name: Confirm that required columns are present
                    warn:
                      when required column missing: [customer_id, gender, email_id, phone_number]
                    fail:
                      when required column missing:
                        - customer_id
                        - gender
                        - email_id 
transactions-quality-checks manifest file
transactions_quality.yml
name: wf-transactions-quality
version: v1
type: workflow
tags:
  - demo.transactions
  - Tier.Gold
  - Domain.Finance
description: The role involves conducting thorough and detailed quality analysis, including data assertion, of extensive raw transactions data using the advanced features of the DataOS platform.
workspace: public
workflow:
  dag:
    - name: transactions-quality
      description: The role involves conducting thorough and detailed quality analysis, including data assertion, of extensive raw transactions data using the advanced features of the DataOS platform.
      title: transactions Quality Assertion 
      spec:
        stack:  soda+python:1.0 
        logLevel: INFO
        compute: runnable-default
        resources:
          requests:
            cpu: 1000m
            memory: 250Mi
          limits:
            cpu: 1000m
            memory: 250Mi
        stackSpec:
          inputs:
            - dataset: dataos://icebase:sales_360/transactions?acl=rw
              options:
                engine: minerva
                clusterName: system   
              checks:
                - missing_count(transaction_id) = 0 
                - missing_count(order_id) = 0 



                - invalid_count(payment_method) <= 0:
                    valid regex: \b(?:Credit Card|PayPal|COD|Debit Card|Apple Pay)\b   

                - invalid_count(transaction_status) <= 0:
                    valid regex: \b(?:pending|refunded|completed)\b 

                - invalid_count(shipping_method) <= 0:
                    valid regex: \b(?:USPS|UPS|FedEx)\b 

                - schema:
                    name: Confirm that required columns are present
                    warn:
                      when required column missing: [transaction_id, customer_id, order_id]
                    fail:
                      when required column missing:
                        - transaction_amount
                        - payment_method
                        - skuid 
products-quality-checks manifest file
products_quality.yml
name: wf-product-quality
version: v1
type: workflow
tags:
  - demo.product
  - Tier.Gold
  - "Domain.Supply Chain"
description: The role involves conducting thorough and detailed quality analysis, including data assertion, of extensive raw product data using the advanced features of the DataOS platform.
workspace: public
workflow:
  dag:
    - name: product-quality
      description: The role involves conducting thorough and detailed quality analysis, including data assertion, of extensive raw product data using the advanced features of the DataOS platform.
      title: product Quality Assertion 
      spec:
        stack:  soda+python:1.0 
        logLevel: INFO
        compute: runnable-default
        resources:
          requests:
            cpu: 1000m
            memory: 250Mi
          limits:
            cpu: 1000m
            memory: 250Mi
        stackSpec:
          inputs:
            - dataset: dataos://icebase:sales_360/products?acl=rw
              options:
                engine: minerva
                clusterName: system   
              checks:
                - missing_count(skuid) = 0 

                - duplicate_count(skuid) = 0


                - invalid_count(gender) <= 0:
                    valid regex: \b(?:Male|Female|Unisex)\b


                - invalid_count(color) <= 0:
                    valid regex: \b(?:Gray|Red|White|Black|Blue)\b


                - invalid_count(size) <= 0:
                    valid regex: \b(?:S|XXL|XL|M|L)\b


                - invalid_count(productcategory) <= 0:
                    valid regex: \b(?:Apparel|Footwear)\b

Data Observability

Ingestion monitor manifest file
transformation_and_ingestion_monitor.yml
name: workflow-failed-monitor
version: v1alpha
type: monitor
tags:
  - dataos:type:resource
  - workflow-failed-monitor
description: Attention! The workflow in the Public Workspace has experienced a failure.Please be rest assured,We are currently investigating the cause of the failure.Your patience is appreciated as we work to resolve this issue.Please refer to the logs for additional information.
layer: user
monitor:
  schedule: '*/1 * * * *'
  type: report_monitor
  report:
    source:
      dataOsInstance:
        path: /collated/api/v1/reports/resources/runtime?id=workflow:v1:%25:public
    conditions:
      - valueComparison:
          observationType: workflow-runs
          valueJqFilter: '.value[] | {completed: .completed, phase: .phase} | select (.completed | fromdateiso8601 > (now-600)) | .phase'
          operator: equals
          value: failed
  incident:
    name: workflowfailed
    severity: high
    incident_type: workflowruntimefailure
Ingestion pager manifest file
transformation_and_ingestion_pager.yml
name: workflow-failed-pager
version: v1alpha
type: pager
tags:
  - dataos:type:resource
  - workflow-failed-pager
description: This is for sending Alerts on Microsoft Teams Maggot Channel.
workspace: public
pager:
  conditions:
    - valueJqFilter: .properties.name
      operator: equals
      value: workflowfailed
    - valueJqFilter: .properties.incident_type
      operator: equals
      value: workflowruntimefailure
    - valueJqFilter: .properties.severity
      operator: equals
      value: high
  output:
    # msTeams:
    #   webHookUrl: https://rubikdatasolutions.webhook.office.com/webhookb2/fbf5aa12-0d9b-43c9-8e86-ab4afc1fbacf@2e22bdde-3ec2-43f5-bf92-78e9f35a44fb/IncomingWebhook/780096b780594dc6ae39f5ecf1b8bd90/46089f07-1904-4a1b-aa40-665ca6618696
    webHook:
      url: https://rubikdatasolutions.webhook.office.com/webhookb2/23d5940d-c519-40db-8e75-875f3802e790@2e22bdde-3ec2-43f5-bf92-78e9f35a44fb/IncomingWebhook/433adc9d033e4e8f8ac1b36367f4450f/5d420a71-7170-4d0c-af28-680a98583e58
      verb: post
      headers:
        'content-type': 'application/json'
      bodyTemplate: |
          {
            "@type": "MessageCard",
            "summary": "Workflow has Failed",
            "themeColor": "0076D7",
            "sections": [
              {
                "activityTitle": "Dear Team,",
                "activitySubtitle": "⚠️ Our system detected an issue with the workflow and was unable to complete the process as expected.",
                "facts": [
                  {
                    "name": "   The following workflow has failed:",
                    "value": "{{ index (splitn ":" 4 .ReportContext.ResourceId) "_2" }}"
                  },
                  {
                    "name": "   Failure Time:",
                    "value": "{{ .CreateTime }}"
                  },
                  {
                    "name": "   Severity:",
                    "value": "{{ .Properties.severity }}"
                  },
                  {
                    "name": "   Run Details:",
                    "value": "<a href=\"https://cheerful-maggot.dataos.app/operations/user-space/resources/resource-runtime?name={{ index (splitn ":" 4 .ReportContext.ResourceId) "_2" }}&type=workflow&workspace=public\">Operation</a>"
                  },
                  {
                    "name": "   Logs:",
                    "value": "<a href=\"https://cheerful-maggot.dataos.app/metis/resources/workflow/dataos.public.{{ index (splitn ":" 4 .ReportContext.ResourceId) "_2" }}/run_history\">Metis</a>"
                  }
                ]
              },
              {
                "text": "Schema Change detected !!! \n\n We understand the importance of timely and accurate data processing, and our team is actively working to resolve the issue and get the pipeline back up and running as soon as possible. In the meantime, please be aware that the data processing for the affected workflow may be delayed or incomplete."
              },
              {
                "text": "\n\n"
              }
            ]
          }
profiling-monitor manifest file
profiling_monitor.yml
name: profile-checks-alerts
version: v1alpha
type: monitor
tags:
  - dataos:type:resource
  - dataos:layer:user
description: Alerts ..! we have detected null values in your data please verify
layer: user
monitor:
  schedule: '*/1 * * * *'
  type: equation_monitor
  equation:
    leftExpression:
      queryCoefficient: 1
      queryConstant: 0
      query:
        type: trino 
        cluster: system
        ql: 
          with cte as (
            SELECT
              created_at,
              field,
              analyzer_name,
              round(result,2) * 100 as missing_percentage,
              concat(depot,':',collection,':',dataset) as dataset
            FROM
              icebase.sys01.profiles
            WHERE
              analyzer_name = 'Missing'
              and result > 0 and created_at >= CAST(((SELECT CURRENT_TIMESTAMP()) AS TIMESTAMP) - INTERVAL '5' MINUTE)

              select missing_percentage from cte 
    rightExpression:
      queryCoefficient: 1
      queryConstant: 0
    operator: greater_than
  incident:
    name: profile-check-fail
    severity: high
    incident_type: profile-quality
profiling-monitor manifest file
profiling_pager.yml
name: profile-failed-pager
version: v1alpha
type: pager
tags:
  - dataos:type:resource
  - soda-failed-pager
description: This is for sending Alerts on Microsoft Teams Maggot channel
workspace: public
pager:
  conditions:
    - valueJqFilter: .properties.name
      operator: equals
      value: profile-check-fail
    - valueJqFilter: .properties.incident_type
      operator: equals
      value: profile-quality
    - valueJqFilter: .properties.severity
      operator: equals
      value: high
  output:
    email:
      emailTargets:
        - iamgroot@tmdc.io
        - loki@tmdc.io
    webHook:
      url: https://rubikdatasolutions.webhook.office.com/webhookb2/23d5940d-c519-40db-8e75-875f3802e790@2e22bdde-3ec2-43f5-bf92-78e9f35a44fb/IncomingWebhook/433adc9d033e4e8f8ac1b36367f4450f/5d420a71-7170-4d0c-af28-680a98583e58
      verb: post
      headers:
        'content-type': 'application/json'
      bodyTemplate: |
          {
            "@type": "MessageCard",
            "summary": "Alert on profiling Job",
            "themeColor": "0076D7",
            "sections": [
              {
                "activityTitle": "Dear Team,",
                "activitySubtitle": "⚠️ Our system detected an issue with the data our profiler has detected please check",
                "activityImage": "https://adaptivecards.io/content/cats/3.png",
                "facts": [
                  {
                    "name": "Failure Time:",
                    "value": "{{ .CreateTime }}"
                  },
                  {
                    "name": "Severity:",
                    "value": "{{ .Properties.severity }}"
                  }
                ]
              },
              {
                "title": "Disclaimer",
                "text": "{{ .Monitor.Description }}"
              },
              {
                "text": "Best regards,\n\nThe Modern Data Company"
              }
            ]
          }
quality-monitor manifest file
quality_monitor.yml
name: soda-checks-alerts
version: v1alpha
type: monitor
tags:
  - dataos:type:resource
  - dataos:layer:user
description: Alerts ..! recent quality check has resulted in a failure due to ambiguities found in the data. It appears there are inconsistencies or inaccuracies that require your immediate attention. To ensure the integrity and reliability of the data,Your prompt action in addressing these discrepancies will greatly assist us in maintaining the highest standards of quality.
layer: user
monitor:
  schedule: '*/30 * * * *'
  type: equation_monitor
  equation:
    leftExpression:
      queryCoefficient: 1
      queryConstant: 0
      query:
        type: trino 
        cluster: system
        ql: 
          WITH cte AS (
            SELECT
              CASE
                WHEN check_outcome = 'fail' THEN 0
                ELSE NULL
              END AS result,
              timestamp
            FROM
              icebase.sys01.soda_quality_checks
            WHERE
              collection = 'financial_data_companies'
              AND dataset IN (
                'company_enriched_data_01',
                'company_details_master'
              )
              and check_definition = 'duplicate_count(d_u_n_s) = 0'
              AND from_iso8601_timestamp(timestamp) >= (CURRENT_TIMESTAMP - INTERVAL '30' MINUTE)
          )
          SELECT
            DISTINCT result
          FROM
            cte
          WHERE
            result IS NOT NULL

    rightExpression:
      queryCoefficient: 1
      queryConstant: 0
    operator: equals
  incident:
    name: soda-check-fail
    severity: high
    incident_type: soda-quality
quality-pager manifest file
quality_pager.yml
name: quality-failed-pager
version: v1alpha
type: pager
tags:
  - dataos:type:resource
description: This is for sending Alerts on Microsoft Teams Maggot channel
workspace: public
pager:
  conditions:
    - valueJqFilter: .properties.name
      operator: equals
      value: soda-check-fail
    - valueJqFilter: .properties.incident_type
      operator: equals
      value: soda-quality
    - valueJqFilter: .properties.severity
      operator: equals
      value: high
  output:
    email:
      emailTargets:
        - kishan.mahajan@tmdc.io
        - deenkar@tmdc.io
        - yogesh.khangode@tmdc.io
    # msTeams:
    #   webHookUrl: https://rubikdatasolutions.webhook.office.com/webhookb2/23d5940d-c519-40db-8e75-875f3802e790@2e22bdde-3ec2-43f5-bf92-78e9f35a44fb/IncomingWebhook/433adc9d033e4e8f8ac1b36367f4450f/5d420a71-7170-4d0c-af28-680a98583e58
    webHook:
      url: https://rubikdatasolutions.webhook.office.com/webhookb2/23d5940d-c519-40db-8e75-875f3802e790@2e22bdde-3ec2-43f5-bf92-78e9f35a44fb/IncomingWebhook/7d2bbe6253494c8a8e216c22b5c9eb49/5d420a71-7170-4d0c-af28-680a98583e58
      verb: post
      headers:
        'content-type': 'application/json'
      bodyTemplate: |
            {
              "@type": "MessageCard",
              "summary": "Alert Average temp of sensor has decreased by 1.5x",
              "themeColor": "0076D7",
              "sections": [
                {
                  "activityTitle": "Dear Team,",
                  "activitySubtitle": "⚠️ Our system detected an issue with the data quality please check",
                  "activityImage": "https://adaptivecards.io/content/cats/3.png",
                  "facts": [
                    {
                      "name": "   Record Time:",
                      "value": "{{ .CreateTime }}"
                    },
                    {
                      "name": "   Severity:",
                      "value": "{{ .Properties.severity }}"
                    }
                  ]
                },
                {
                   "title": "Message",
                  "text": "Quality Check Failure detected !!!\n\n Recent quality check has resulted in a failure due to ambiguities found in the data. It appears there are inconsistencies or inaccuracies that require your immediate attention. To ensure the integrity and reliability of the data,Your prompt action in addressing these discrepancies will greatly assist us in maintaining the highest standards of quality."
                },
                {
                  "text": "\n\n"
                }
              ]
            }

Deploy Phase

Once you've created your data product with all its functionalities and insights, the next step is to ensure it reaches its intended audience through platforms like Metis and the Data Product Hub. To achieve this, running the Scanner becomes crucial.

Monitoring and Iteration Phase

After deployment, monitor the Data Product's performance and continue to collect feedback. Iterate the process as needed to achieve the desired results. The improvements can include:

  • Enhancing the level of data quality.
  • Enriching the schema.

By following these steps, you can continuously improve your Data Product to better meet user needs and business objectives.

Data Products Consumption

All the Data Visulaisationa tools such as Superset, PowerBI and Data Modelling tools such as Lens serve as a tool to consume the data products to derive the required actionable insights for which the data product was built.

Building Data Model

Create the Lens

Lens
The Entity Relationship Diagram of the lens

Developing a Conceptual Data Model

Entity Fields and Dimensions Derived Dimensions Measure Related To Relationship
Channel store_id, store_name, store_address, store_contact_email, store_contact_phone, platform_name, platform_url, country, currency, channel_type, nearest_offline_store total_stores
Customer customer_id, first_name, last_name, gender, phone_number, email_id, birth_date, age, education_level, marital_status, number_of_children, register_date, occupation, annual_income, hobbies, degree_of_loyalty, social_class, mailing_street, city, state, country, zip_code full_name, age_group total_customers, average_age Transaction 1:N
Products productid, skuid, productname, productcategory, subcategory, gender, price, cost, launchdate, designername, color, size, model total_products, average_price, total_cost, average_margin
Transaction transaction_id, customer_id, transaction_date, order_id, transaction_amount, payment_method, transaction_type, transaction_status, order_delivery_date, discounted_amount, shipping_amount, order_total_amount, discount_percentage, shipping_address, billing_address, promo_code, shipping_method, order_status, skuid, store_id full_address, transaction_year, transaction_month, transaction_day, order_delivery_duration, discount_applied, shipping_cost_category total_transactions, total_revenue, average_transaction_amount, total_discounted_amount, total_shipping_amount, total_order_amount, transaction_percentage_with_discount, ups_delivered_percentage, canceled_order_percentage, monthly_revenue_curr, monthly_revenue_prev Products, Channel N:1, N:1
lens
sales_360_lens.yml
name: sales_intelligence
contract: sales_intelligence
description: Data Model for New Balance sales intelligence and sales analysis
owner: iamgroot
tags:
  - product
  - sales
  - analysis
entities:
  - name: customer
    sql:
      query: |
        SELECT
          cast(customer_id as varchar) as customer_id,
          first_name,
          last_name,
          gender,
          phone_number,
          email_id,
          birth_date,
          age,
          education_level,
          marital_status,
          number_of_children,
          register_date,
          occupation,
          annual_income,
          hobbies,
          degree_of_loyalty,
          social_class,
          mailing_street,
          city,
          state,
          country,
          zip_code
        FROM
          "icebase"."sales_analytics".customer
      columns:
        - name:  customer_id 
        - name:  first_name 
        - name:  last_name 
        - name:  gender 
        - name:  phone_number 
        - name:  email_id 
        - name:  birth_date 
        - name:  age 
        - name:  education_level 
        - name:  marital_status 
        - name:  number_of_children 
        - name:  register_date 
        - name:  occupation 
        - name:  annual_income 
        - name:  hobbies 
        - name:  degree_of_loyalty 
        - name:  social_class 
        - name:  mailing_street 
        - name:  city 
        - name:  state 
        - name:  country 
        - name:  zip_code
      verified: true
      tables:
        - schema.customer
    fields:
      - name: customer_id
        description: Unique identifier for the customer
        type: string
        column: customer_id
        primary: true

      - name: firstname
        description: First name of the customer
        type: string
        column: first_name

      - name: lastname
        description: Last name of the customer
        type: string
        column: last_name

      - name: gender
        description: Gender of the customer
        type: string
        column: gender

      - name: phonenumber
        description: Phone number of the customer
        type: string
        column: phone_number

      - name: emailid
        description: Email ID of the customer
        type: string
        column: email_id

      - name: birthdate
        description: Birth date of the customer
        type: date
        column: birth_date

      - name: age
        description: Age of the customer
        type: number
        column: age

      - name: educationlevel
        description: Education level of the customer
        type: string
        column: education_level

      - name: maritalstatus
        description: Marital status of the customer
        type: string
        column: marital_status

      - name: numberofchildren
        description: Number of children the customer has
        type: number
        column: number_of_children

      - name: registerdate
        description: Date when the customer registered
        type: string
        column: register_date

      - name: occupation
        description: Occupation of the customer
        type: string
        column: occupation

      - name: annualincome
        description: Annual income of the customer
        type: string
        column: annual_income

      - name: hobbies
        description: Hobbies of the customer
        type: string
        column: hobbies

      - name: degreeofloyalty
        description: Degree of loyalty of the customer
        type: string
        column: degree_of_loyalty

      - name: socialclass
        description: Social class of the customer
        type: string
        column: social_class

      - name: mailingstreet
        description: Mailing street address of the customer
        type: string
        column: mailing_street

      - name: city
        description: City where the customer resides
        type: string
        column: city

      - name: state
        description: State where the customer resides
        type: string
        column: state

      - name: country
        description: Country where the customer resides
        type: string
        column: country

      - name: zipcode
        description: Zip code where the customer resides
        type: string
        column: zip_code

    dimensions:
      - name: age_group
        type: string
        sql_snippet: CASE
                      WHEN ${customer.age} < 18 THEN 'Under 18'
                      WHEN ${customer.age} BETWEEN 18 AND 35 THEN '18-35'
                      WHEN ${customer.age} BETWEEN 36 AND 50 THEN '36-50'
                      ELSE 'Above 50'
                     END
        description: "Age group of the customer"

      - name: full_name
        type: string
        sql_snippet: CONCAT(${customer.firstname}, ' ', ${customer.lastname})
        description: "Full name of the customer"        

    measures:
      - name: total_customers
        sql_snippet: ${customer.customer_id}
        type: count_distinct
        description: Total number of customers

      - name: average_age
        sql_snippet: AVG(${customer.age})
        type: number
        description: Average age of the customers

    relationships:
      - type: 1:N
        field: customer_id
        target:
          name: transaction
          field: customer_id
        verified: true

  - name: product
    sql:
      query: |
        SELECT
          productid,
          skuid,
          productname,
          productcategory,
          subcategory,
          gender,
          cast(price as double) as price,
          cast(cost as double) as cost,
          cast(launchdate as timestamp) as launchdate,
          designername,
          color,
          size,
          model
        FROM
          "icebase"."sales_analytics".products
      columns:
        - name: productid
        - name: skuid
        - name: productname
        - name: productcategory
        - name: subcategory
        - name: gender
        - name: price
        - name: cost
        - name: launchdate
        - name: designername
        - name: color
        - name: size
        - name: model
      verified: true
      tables:
        - schema.product
    fields:
      - name: productid
        description: Unique identifier for the product
        type: number
        column: productid
        primary: true

      - name: skuid
        description: SKU identifier for the product
        type: string
        column: skuid

      - name: productname
        description: Name of the product
        type: string
        column: productname

      - name: productcategory
        description: Category of the product
        type: string
        column: productcategory

      - name: subcategory
        description: Subcategory of the product
        type: string
        column: subcategory

      - name: gender
        description: Gender for which the product is designed
        type: string
        column: gender

      - name: price
        description: Price of the product
        type: number
        column: price

      - name: cost
        description: Cost of the product
        type: number
        column: cost

      - name: launchdate
        description: Launch date of the product
        type: date
        column: launchdate

      - name: designername
        description: Name of the designer of the product
        type: string
        column: designername

      - name: color
        description: Color of the product
        type: string
        column: color

      - name: size
        description: Size of the product
        type: string
        column: size

      - name: model
        description: Model of the product
        type: string
        column: model

    measures:
      - name: total_products
        sql_snippet: ${product.productid}
        type: count_distinct
        description: Total number of products

      - name: average_price
        sql_snippet: AVG(${product.price})
        type: number
        description: Average price of the products

      - name: total_cost
        sql_snippet: SUM(${product.cost})
        type: number
        description: Total cost of all products

      - name: average_margin
        sql_snippet: AVG(${product.price} - ${product.cost})
        type: number
        description: "Average profit margin per product"

  - name: transaction
    sql:
      query: |
        SELECT
          transaction_id,
          cast(customer_id as varchar) as customer_id,
          cast(transaction_date AS timestamp) AS transaction_date,
          order_id,
          transaction_amount,
          payment_method,
          transaction_type,
          transaction_status,
          cast(order_date AS timestamp) AS order_date,
          cast(order_delivery_date AS timestamp) AS order_delivery_date,
          discounted_amount,
          shipping_amount,
          order_total_amount,
          discount_percentage,
          shipping_address,
          billing_address,
          promo_code,
          shipping_method,
          order_status,
          skuid,
          store_id
        FROM
          "icebase"."sales_analytics".transactions
      columns:
        - name: transaction_id
        - name: customer_id
        - name: transaction_date
        - name: order_id
        - name: transaction_amount
        - name: payment_method
        - name: transaction_type
        - name: transaction_status
        - name: order_delivery_date
        - name: discounted_amount
        - name: shipping_amount
        - name: order_total_amount
        - name: discount_percentage
        - name: shipping_address
        - name: billing_address
        - name: promo_code
        - name: shipping_method
        - name: order_status
        - name: skuid
        - name: store_id
      verified: true
      tables:
        - schema.transaction
    fields:
      - name: transaction_id
        description: Unique identifier for the transaction
        type: string
        column: transaction_id
        primary: true

      - name: customer_id
        description: Unique identifier for the customer
        type: string
        column: customer_id

      - name: transaction_date
        description: Date of the transaction
        type: date
        column: transaction_date

      - name: order_id
        description: Unique identifier for the order
        type: string
        column: order_id

      - name: transaction_amount
        description: Amount of the transaction
        type: number
        column: transaction_amount

      - name: payment_method
        description: Method of payment for the transaction
        type: string
        column: payment_method

      - name: transaction_type
        description: Type of the transaction
        type: string
        column: transaction_type

      - name: transaction_status
        description: Status of the transaction
        type: string
        column: transaction_status

      - name: order_delivery_date
        description: Date when the order was delivered
        type: date
        column: order_delivery_date

      - name: discounted_amount
        description: Discounted amount on the transaction
        type: number
        column: discounted_amount

      - name: shipping_amount
        description: Shipping amount for the transaction
        type: number
        column: shipping_amount

      - name: order_total_amount
        description: Total amount for the order
        type: number
        column: order_total_amount

      - name: discount_percentage
        description: Percentage of discount on the order
        type: string
        column: discount_percentage

      - name: shipping_address
        description: Shipping address for the order
        type: string
        column: shipping_address

      - name: billing_address
        description: Billing address for the order
        type: string
        column: billing_address

      - name: promo_code
        description: Promo code applied to the order
        type: string
        column: promo_code

      - name: shipping_method
        description: Method of shipping for the order
        type: string
        column: shipping_method

      - name: order_status
        description: Status of the order
        type: string
        column: order_status

      - name: skuid
        description: Unique identifier for the product
        type: string
        column: skuid

      - name: store_id
        description: store id 
        type: string
        column: store_id        

    dimensions:
      - name: full_address
        type: string
        sql_snippet: CONCAT(${transaction.shipping_address}, ' ', ${transaction.billing_address})
        description: Concatenation of the shipping and billing address

      - name: transaction_year
        type: number
        sql_snippet: YEAR(${transaction.transaction_date})
        description: Year of the transaction

      - name: transaction_month
        type: number
        sql_snippet: MONTH(${transaction.transaction_date})
        description: Month of the transaction

      - name: transaction_day
        type: number
        sql_snippet: DAY(${transaction.transaction_date})
        description: Day of the transaction

      - name: order_delivery_duration
        type: number
        sql_snippet: date_diff('day',${transaction.transaction_date}, ${transaction.order_delivery_date})
        description: Number of days between order date aorder_delivery_datend delivery date

      - name: discount_applied
        type: bool
        sql_snippet: ${transaction.discounted_amount} > 0
        description: Indicates if a discount was applied to the transaction

      - name: shipping_cost_category
        type: string
        sql_snippet: CASE 
                       WHEN ${transaction.shipping_amount} = 0 THEN 'Free Shipping'
                       WHEN ${transaction.shipping_amount} < 10 THEN 'Low Cost Shipping'
                       ELSE 'High Cost Shipping'
                     END
        description: Category of shipping cost based on the amount

    measures:
      - name: total_transactions
        sql_snippet: ${transaction.transaction_id}
        type: count_distinct
        description: Total number of transactions

      - name: total_revenue
        sql_snippet: SUM(${transaction.transaction_amount})
        type: number
        description: Total revenue from transactions

      - name: average_transaction_amount
        sql_snippet: AVG(${transaction.transaction_amount})
        type: number
        description: Average amount per transaction

      - name: total_discounted_amount
        sql_snippet: SUM(${transaction.discounted_amount})
        type: number
        description: Total discounted amount on transactions

      - name: total_shipping_amount
        sql_snippet: SUM(${transaction.shipping_amount})
        type: number
        description: Total shipping amount for transactions

      - name: total_order_amount
        sql_snippet: SUM(${transaction.order_total_amount})
        type: number
        description: Total amount for orders

      - name: transaction_percentage_with_discount
        sql_snippet: COUNT(CASE WHEN ${transaction.discounted_amount} > 0 THEN 1 END) * 100.0 / (COUNT( ${transaction.transaction_id})) 
        type: number
        description: Percentage of transsaction with discounts   


      - name: ups_delivered_percentage
        sql_snippet: (COUNT(CASE WHEN ${transaction.shipping_method} = 'UPS' AND ${transaction.order_status} = 'Delivered' THEN 1 END) * 100.0 / COUNT( ${transaction.order_id})) 
        type: number
        description:  The percentage the orders shipped by fedex and the order status is delivered    

      - name: canceled_order_percentage
        sql_snippet: (COUNT(CASE WHEN ${transaction.order_status} = 'Canceled' THEN 1 END) * 100.0 / COUNT( ${transaction.order_id}))
        type: number
        description:  The percentage of the orders cancelled          

    relationships:
      - type: N:1
        field: skuid
        target:
          name: product
          field: skuid
        verified: true 

      - type: N:1
        field: store_id
        target:
          name: channel
          field: store_id
        verified: true 

  - name: channel
    sql:
      query: |
        SELECT
          *
        FROM
          "bigquery"."sales_360".channel
      columns:
        - name: store_id
        - name: store_name
        - name: store_address
        - name: store_contact_email
        - name: store_contact_phone
        - name: platform_name
        - name: platform_url
        - name: country
        - name: currency
        - name: channel_type
        - name: nearest_offline_store    
      tables:
        - bigquery.sales_360.channel
    fields:     
      - name: store_id
        type: string
        description: Unique identifier for each store.
        column: store_id
        primary : true


      - name: store_name
        type: string
        description: The name of the store.
        column: store_name

      - name: store_address
        type: string
        description: The address of the store.
        column: store_address

      - name: store_contact_email
        type: string
        description: The contact email for the store.
        column: store_contact_email

      - name: store_contact_phone
        type: string
        description: The contact phone number for the store.
        column: store_contact_phone

      - name: platform_name
        type: string
        description: The name of the platform.
        column: platform_name

      - name: platform_url
        type: string
        description: The URL of the platform.
        column: platform_url

      - name: country
        type: string
        description: The country where the store is located.
        column: country

      - name: currency
        type: string
        description: The currency used by the store.
        column: currency

      - name: channel_type
        type: string
        description: The type of channel (e.g., online, offline).
        column: channel_type

      - name: nearest_offline_store
        type: string
        description: The nearest offline store to the current store.
        column: nearest_offline_store


    measures:

      - name: total_stores
        sql_snippet: ${channel.store_id}
        type: count_distinct
        description: Total number of stores available

Building Data Application

This streamlit app will give you the details of churned and not churned customers so that all the customers who are going to churned can be retained bby contacting them and giving them special discounts.

streamlit-app manifest file
app.py
import streamlit as st
import pandas as pd
from trino.dbapi import connect
from trino.auth import BasicAuthentication
from datetime import datetime, timedelta

# Function to fetch data from Trino database based on query
@st.cache(allow_output_mutation=True)
def fetch_data(query):
    conn = connect(
        host="tcp.liberal-donkey.dataos.app",
        port=7432,
        auth=BasicAuthentication("aayushisolanki", "dG9rZW5fdXN1YWxseV9wcmV2aW91c2x5X2RpdmluZV9tb25ncmVsLmU4M2EwOWJiLTRmZTMtNGZjMS1iMTY5LWY0NTI2MDgyZDUwZg=="),
        http_scheme="https",
        http_headers={"cluster-name": "system"}
    )
    data = pd.read_sql(query, conn)
    conn.close()
    return data

# Query to fetch churned customers with contact details
churned_customers_query = """
WITH customer_activity AS (
    SELECT
        c.customer_id,
        c.first_name,
        c.last_name,
        c.email_id,
        c.phone_number,
        MAX(t.transaction_date) AS last_transaction_date
    FROM
        icebase.sales_360.customer c
    LEFT JOIN
        icebase.sales_360.transactions t ON CAST(c.customer_id AS VARCHAR) = t.customer_id
    GROUP BY
        c.customer_id, c.first_name, c.last_name, c.email_id, c.phone_number
)

SELECT
    c.customer_id,
    c.first_name,
    c.last_name,
    c.email_id,
    c.phone_number,
    CASE
        WHEN ca.last_transaction_date < DATE_FORMAT(CURRENT_DATE - INTERVAL '90' DAY, '%Y-%m-%d') THEN 'Churned'
        ELSE 'Not Churned'
    END AS churn_status
FROM
    icebase.sales_360.customer c
LEFT JOIN
    customer_activity ca ON c.customer_id = ca.customer_id
"""

# Function to filter churned and not churned customers
def filter_customers(df, churn_status):
    filtered_df = df[df['churn_status'] == churn_status]
    return filtered_df

# Streamlit UI
def main():
    st.title('Churned Customer Details')

    # Fetch churned customers data
    churned_customers = fetch_data(churned_customers_query)

    # Sidebar filter for churn status
    st.sidebar.title('Filters')
    selected_status = st.sidebar.radio('Select Customer Status', ['Churned', 'Not Churned'])

    # Display filtered customer data
    st.subheader(f'{selected_status} Customers')
    filtered_customers = filter_customers(churned_customers, selected_status)
    st.dataframe(filtered_customers)

if __name__ == "__main__":
    main()

The Output:

Sales 360 Product
The Streamit App for Customer Churn Details

Building Dashboards

Sales 360 Product
The Superset Dashboard for Sales 360